Texting Policy TEXTING POLICY a. We ask individuals to opt-in to receive texts before initiating a text. EXAMPLE: We at Alpha Antenna would like to text you regarding an issue with your recent order. Please respond YES to accept texts. Carrier rates may apply. b. When contacted by a customer, we perform a double opt-in by confirming that a customer wants to text us. EXAMPLE: Please reply YES to your consent to sending and receiving text messages with us. Carrier rates may apply. Your name Telephone number Carrier rates may apply. POLICY AND COMPLIANCE All Policy & Compliance documentation