Terms and Conditions
WARRANTY POLICY
Alpha Antenna offers a 90-day warranty to the original purchaser against manufacturer defects on antenna products that have been manufactured by Alpha Antenna and sold through AlphaAntenna.com.
Alpha Antenna does not extend warranties on behalf of other sources that might be used for purchase, which include any and all third parties whether it be dealers, hamfests, online venues, or other sources. This is because Alpha Antenna cannot verify that you purchased a working system when it is purchased from a third party.
This warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied by Alpha Antenna, Productive Industries, LLC, the online store AlphaAntenna.com. Alpha Antenna and Productive Industries, LLC, or any other entity sourcing the Alpha Antenna product line, will not be liable for any indirect, incidental, or punitive damages arising from use of this product.
COUPON POLICY
Coupons cannot be combined.
We offer Veteran’s, Door Prize, and Special Discount coupons. Please feel free to Contact Us if you need assistance.
If a customer did not apply a coupon during Check Out, then they may submit within 30 days of their purchase a Request for Store Credit.
SALES CONDITIONS
Acceptance of the general sales conditions
These general sales conditions are applicable to all purchases made through the online store on the Alpha Antenna website www.AlphaAntenna.com (hereafter
referred to as the site). The online products are only available while they can be viewed on the website and remain in stock. The images shown on the website serve as illustrations only and are not binding. The data contained in the online or printed catalogues and explanatory notes is given for information only and does not represent contractual documents.
Alpha Antenna declines all responsibility for any errors or omissions pertaining to drawings, images or diagrams, or found in the catalogues or explanatory notes.
Sales territory
The products offered through the www.AlphaAntenna.com online store is intended exclusively for all territories.
Purchasing Terms
You must meet the following requirements to place an order on this site:
– Be a natural person
– Be 18 or older on the day the order is placed
– Have full legal capacity
Website product pricing
Prices on the site are listed exclusively in United States Dollars (USD). They do not include VAT, nor do they include shipping or handling fees, which is
provided upon checkout. All orders shall be paid exclusively in United States Dollars (USD). Alpha Antenna reserves the right to change its prices at any
time. However, the product prices provided online to the client are those that are in effect on the date of the order and specified on the order confirmation.
Products
The products offered for sale are those that appear on the day you consult the site and are subject to availability. If a product is unavailable, our Customer Service will notify you by email as soon as possible of cancellation or partial delivery of your order. We will ship those items that are available, with the remainder of the order to be shipped later. Divided orders will not result in any extra shipping charges for orders.
Delivery
Products will be delivered to the address indicated on the order confirmation. The lead time for a standard delivery will be approximately 5 to 10 business days.
Contract Conclusion and Order
The products and prices published in the online store constitute an offer, which is, however, subject to the condition that delivery is possible and that the quoted price contains no error. The contract shall be deemed concluded as soon as the customer places his or her purchase order. Any order implies acceptance, without restrictions or reservations, of the herein general sales conditions, by checking the appropriate box provided during the ordering process. Receipt of the order is confirmed by an automatically generated message sent to the email address provided by the client. The automatically generated confirmation email does not constitute a guarantee of availability or delivery. It merely indicates to the client that Alpha Antenna has received the order, and that the agreement shall be binding on the condition that delivery is possible. An order becomes final only after its acceptance by Alpha Antenna. Alpha Antenna reserves the right to refuse orders from a client. The order amount is limited to USD $25,000 per order.
Payment
The price is indicated on the order confirmation, which is provided in United States Dollars (USD). All payment transactions occur in a secure area of the
site, using the highest level of security standards (https://). The data recorded by Alpha Antenna constitutes proof of all transactions between Alpha Antenna and its clients. Data recorded by the payment system constitutes proof of financial transactions. To pay for the order, the client has the choice of the following payment options: Credit Card and PayPal.
RETURN AND REPAIR CONDITIONS
If you wish to return or exchange one or more products purchased on www.AlphaAntenna.com, please use the procedure at the following URL for Returns and Exchanges.
For International Repairs use the following URL for International, Assessment fee for repairs/upgrades.
For U.S. Repairs use the following URL for US Based, Assessment fee for repairs/upgrades.
The merchandise must be returned in its original packaging and use the original packaging material. All returned items damaged or dirtied by the client will either not be accepted or reviewed for damage fees.
It is the responsibility of the client to examine the goods immediately after delivery and to report any defects or discrepancies to their order.
Returns may be completed by using the following URL: Returns and Exchanges
Cancellation clause
Total or partial breach by the client of any of his or her obligations, as well as non-compliance of the due dates for payment, may result, at the option of Alpha Antenna, either in the immediate obligation to pay all outstanding amounts due to whatever reason whatsoever, and the suspension of any delivery, or in the resolution of outstanding contracts.
Governing law and disputes
This agreement shall be governed by U.S. Law and Missouri State Law.
Place of jurisdiction
The courts and tribunals of the courts of the State of Missouri.
Responsibilities
Alpha Antenna shall not be held responsible for:
– any interruption of the site
– any incidence of virus or spam
– any damages resulting from a fraudulent intrusion of a third party having brought about a modification of the information made available on the site.
– and, in a more general sense, for any direct or indirect damage, whatever the causes, origins, nature, or consequences including, without limitation, any loss of profits, customers or data, or other intangible losses that may result from anyone accessing the site or the inability to access or reliance upon any information obtained directly or indirectly from it.
Modification of General Terms and Conditions of Sale
Alpha Antenna may update these General Terms and Conditions of Sale at any time. Applicable General Terms and Conditions of Sale are available for reference at any time on the “General Terms and Conditions of Sale” section, accessible from any page on the website.