Returns and Exchanges
To return an item:
1 – Select one of the ‘Refund Type’ and ‘Return Options’.
2 – Click ‘Add to Cart’, select ‘Proceed to Cart’, then login with ‘Click here to login’, followed by ‘Proceed to checkout’.
3 – In ‘Order notes (optional)’ enter your original Order Number with a short explanation for your return.
4 – Select ‘Place order’.
5 – Then print your order confirmation page and include it with your shipment to:
112 East Commercial Street
Pleasant Hill, MO 64080
SELECT ‘Company Check’, which can be issued if you wish not to incur charge back fees^.
* Return OPEN BOX
Alpha Antenna offers a refund, minus any charge back fees^ and shipping to and fro, for any or no reason at all on items that are in original like new condition within 60 days of purchase. We will verify the items are in original like new condition, and if any damage has occurred, then at least 10% will be deducted from your refund. So…please pack the items well when shipping.
** Return UNOPENED BOX
Alpha Antenna offers a refund, minus any charge back fees^ and shipping to and fro, on unopened items in original like new condition that are returned for any or no reason at all within 30 days of purchase from only www.AlphaAntenna.com.
*** Return for EXCHANGE
Alpha Antenna offers an EXCHANGE + Shipping for an item of lesser value with a refund issued for the balance. Items EXCHANGED for items of a greater value will receive an invoice requiring payment before shipment can occur.
* ** *** Governed by the terms HERE
^ Charge back fees of approximately $15 from Paypal or Credit Card companies will apply to such refunds.