Returns & Exchanges
To return an item:
1 – Select one of the three ‘Return Options’.
2 – Enter your original 4 digit ‘Order Number’.
3 – In the ‘Comments’ field, enter a short explanation for your return.
4 – Click ‘Add to Cart’ and Continue then Finish with the normal Checkout process, so that your request (order for Return or Exchange) can be processed correctly.
5 – Then print your order confirmation page and include it with your shipment to:
112 East Commercial Street
Pleasant Hill, MO 64080
* Return OPEN BOX
Alpha Antenna offers a STORE CREDIT minus a 10% restocking fee of the purchase price on opened items in original like new condition that are returned for any or no reason at all within 90 days of purchase from only www.AlphaAntenna.com.
** Return UNOPENED BOX
Alpha Antenna offers a STORE CREDIT of the purchase price on unopened items in original like new condition that are returned for any or no reason at all within 90 days of purchase from only www.AlphaAntenna.com.
*** Return for EXCHANGE
Alpha Antenna offers an EXCHANGE + Shipping for an item of lesser value with a STORE CREDIT issued for the balance. Items EXCHANGED for items of a greater value will receive an invoice requiring payment before shipment can occur.